Why my surround system is not working?

I have LG Surround System 5.1 and I downloaded Transformers 3 on USB and connect USB to the receiver. I open the movie and my rear speakers doesn’t work. I already test them with music and everything works perfect. Maybe I need to turn on rear speakers somehow?
I also read in the manual that I can’t adjust sound mode and virtual sound (VSM) during the DivX file playing.

To have surround sound the audio has to have a Dolby Digital or DTS. If the system does not have encoder during your download you are not going to have any surround sound. The recorder and the player much have either to have the surround sound. Hope this will help you out.

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2 Responses to Why my surround system is not working?

  1. Sean says:

    Try restarting it and then plugging it back in and if that doesnt work I suggest you call best buy or where ever you got it from
    References :

  2. bbt91945 says:

    To have surround sound the audio has to have a Dolby Digital or DTS. If the system does not have encoder during your download you are not going to have any surround sound. The recorder and the player much have either to have the surround sound. Hope this will help you out.
    References :